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email this FAQ to a colleague

Q: When we try to index a directory, we get nothing found. I dumped the catalog and tried to redo everything several times, but I get the same results. One thing I noticed is that when I create a new catalog, Index server creates a folder called "Directories" and "Properties"...I noticed one of my other NT IIS 4.0 boxes had Properties filled with information, while the box I'm having problems with doesn't have anything in the properties.

A: I believe the problem you are suffering is simply that of the poor documentation for index server! As far as I can tell, this in the way of things:

Adding physical directories to an index using the index server management interface will indeed cause the files to be indexed. They will not however be available via IIS, since IIS user can only serve files via virtual directories (this includes web site roots).

To index files for access via IIS you can use the IIS management interface to:

  1. Map a physical directory to a virtual directory in some web site, then modify the properties of that virtual directory to say you would like it indexed, or
  2. Modify the properties of a web site root to say you would like it indexed.

Then you should stop the index server and restart it, then wait a little while, and the web site roots and other virtual directories should appear, and your property cache will fill up too.

So long as the browser user has read access to the indexed files, you should then be able to find them via IIS.

Note that requesting a subdirectory of a virtual directory or a subdirectory of a web site root be indexed will do you no good if the virtual directory or web site root itself in not indexed.

- Aaron Roydhouse

Knowledge Base Articles
How to Filter Certain Folders from Query Results
Q173966 - 1998.08.26


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